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Beyond

RBI cancels Paytm payments bank licence

The Reserve Bank of India (RBI) has cancelled the licence of Paytm Payments Bank and said it will move ahead with winding up the bank through legal process. The decision follows long-standing regulatory concerns over compliance and operations.

The RBI said the bank had repeatedly failed to meet required norms and its functioning was not in line with banking rules. Because of these issues, the central bank said continuing operations was no longer appropriate and ordered closure proceedings.

Paytm Payments Bank has already been under restrictions for a long time. It was first stopped from adding new customers, and later faced limits on deposits and account activity.

For customers, the RBI has assured that their money is safe. The bank has been told to repay all deposits during the winding-up process, and it is expected to have enough funds to do so.

The bigger concern for users is what happens to everyday services like wallets and payments. Paytm has clarified that its main app will continue to work. Services such as UPI payments, QR code scanning, mobile recharges, and payment systems used by merchants are expected to remain active.

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Categories
Corporate

Paytm to restart physical gold delivery in April

Paytm has announced that it will start delivering physical gold to its digital gold customers again from mid‑April. The service had been paused since August 2025, but will now return just in time for Akshaya Tritiya, a popular occasion for buying gold in India.

During the pause, investors could still buy and sell digital gold on Paytm, but they could not receive actual gold coins or bars. The company says the break was needed to upgrade its technology and delivery system, making it easier for customers across the country to get their gold.

When the service resumes, customers in more than 12,000 pin codes will be able to order physical gold. Paytm says that while delivery was paused, all other digital gold options like buying, selling, or cashing out remained available.

Digital gold has become popular because people can buy even tiny amounts, sometimes as low as Re 1, using easy payment options like UPI. In January 2026 alone, digital gold transactions in India reached ₹3,926 crore, with 219 million purchases recorded.

With digital gold on Paytm, the gold you buy is stored in secure vaults managed by partners like MMTC‑PAMP. Audits make sure the digital gold you own matches the actual gold stored safely.

Paytm isn’t the only platform offering digital gold. Others like PhonePe, Google Pay, and Jar also provide similar services, including the option to get physical gold. Delivery charges, GST, and minimum purchase amounts may differ across platforms.

By restarting physical delivery, Paytm aims to strengthen trust in its digital gold service and make it easier for customers to access real gold whenever they want.

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