BigBasket, one of India’s largest online grocery and quick-commerce platforms, has announced a major leadership transition, with co-founder Hari Menon stepping down as Chief Executive Officer after nearly 15 years at the helm. The company has appointed Amit Nanda, a senior Amazon India executive, as its new CEO.
The appointment marks the first time an external executive will lead BigBasket since its founding in 2011. Nanda joins from Amazon India, where he served as Director of Selling Partner Services and played a key role in building and scaling the company’s marketplace operations. He brings more than two decades of experience across e-commerce, consumer goods and banking.
While stepping away from day-to-day management, Menon will continue to remain closely associated with the company. He, along with co-founder Vipul Parekh, will stay on the board and mentor the leadership team during the transition.
The leadership change comes at a crucial time for Tata-owned BigBasket as competition intensifies in India’s fast-growing quick-commerce market. Rivals such as Blinkit, Swiggy Instamart and Zepto have rapidly expanded their presence, forcing established players to accelerate innovation and delivery capabilities. Analysts believe the appointment reflects BigBasket’s focus on strengthening its position in the increasingly crowded sector.
In recent years, BigBasket has expanded beyond traditional online grocery deliveries through initiatives such as BB Now, its quick-delivery service. The company currently serves millions of customers across more than 60 cities through a network of hundreds of dark stores and fulfilment centres.
Welcoming Nanda, Menon said his deep understanding of consumers and experience in building large-scale businesses make him well-suited to lead the company’s next phase of growth. Nanda, in turn, said he was excited to build on BigBasket’s strong customer trust and leverage the Tata Group’s ecosystem to unlock future opportunities.
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