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Tech gains drive Axis Bank to cut 3,000 jobs

Lender reduces workforce even as it expands branch network across India

Axis Bank has reduced its workforce by around 3,000 employees in FY26, as its growing use of technology and automation has improved efficiency across operations.

The total employee count fell to about 1.01 lakh, down from roughly 1.04 lakh in the previous year. The bank said the change happened gradually over time rather than through a sudden layoff drive.

According to the bank, the reduction reflects productivity gains from its ongoing digital transformation. With better systems, automation and upgraded technology platforms, fewer employees are now needed to handle the same volume of work.

At the same time, Axis Bank continued to expand its physical presence. It added around 400 new branches during the year, showing that it is still investing in traditional banking channels alongside digital services.

The bank clarified that the workforce drop is not linked to any large-scale restructuring but is part of a broader shift towards efficiency and technology-led operations.

In recent years, Axis Bank has been heavily investing in digital banking, automation tools and customer service platforms. These investments are now beginning to show results in the form of improved productivity.

The trend also reflects what is happening across the banking sector, where technology is changing how work is done. Many routine tasks are being automated, allowing banks to operate with leaner teams while improving speed and service quality.

Even with fewer employees overall, banks like Axis continue to hire selectively in areas such as digital services, risk management and customer experience roles.

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