IndiGo will issue Rs 10,000 travel vouchers to passengers severely affected by flight delays and cancellations between December 3 and 5.
The vouchers, valid for 12 months, can be used on any IndiGo flight. This offer is in addition to government-mandated compensation, which ranges from Rs 5,000 to Rs 10,000 for cancellations made less than 24 hours before departure.
Refunds for most cancelled flights have already been processed. IndiGo has gradually restored normal flight operations and said the vouchers are intended to rebuild trust and compensate customers impacted by the disruptions.