In a major digital upgrade, the Employees’ Provident Fund Organisation (EPFO) has launched a new facility called ‘Passbook Lite’, aimed at making it easier for members to access and track their provident fund (PF) details. This comes alongside the rollout of a single-login portal, streamlining access to various services for over 29 crore EPFO subscribers.
The newly launched ‘Passbook Lite’ offers a simplified, mobile-friendly summary of a member’s provident fund account, including current balance, contribution history, and withdrawal details. Unlike the existing detailed passbook system, this lighter version is accessible directly through the Member Sewa Portal, doing away with the need for separate logins to the older passbook portal.
EPFO officials say the move is part of their broader push to improve digital accessibility and reduce the time it takes for members to retrieve essential information.
In another key update, members can now directly download Annexure K, a critical document required when transferring PF accounts between employers. Previously available only through field offices or by request, the online availability of this document is expected to streamline the transfer process and reduce delays during job changes.
In a bid to cut red tape and reduce processing time, EPFO has also delegated more powers to local field offices, allowing them to approve certain PF operations that earlier required higher-level authorization. By decentralizing these processes, EPFO aims to significantly reduce turnaround time for claim settlements, fund transfers, and account verifications.
These digital upgrades come as part of EPFO’s ongoing effort to modernize its service ecosystem and bring member services in line with contemporary digital standards. With over 29 crore subscribers, the EPFO’s renewed focus on user-centric reforms is seen as a much-needed shift to cater to the growing demand for faster, transparent, and more accessible services.
Officials also hinted at more tech-based improvements in the pipeline, including enhanced mobile app functionality and integration of AI-driven help systems to further support users.
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