TCS Launches Dedicated AI & Services Transformation Unit Under Veteran Leadership
Amit Kapur, a seasoned TCS leader with over 26 years at the company, will take charge as Chief AI and Services Transformation Officer, effective September 1, 2025.
In a strategic leap into the AI-driven future, Tata Consultancy Services (TCS), India’s leading IT services powerhouse, has announced the formation of a specialized AI and Services Transformation Unit. The move consolidates the company’s AI capabilities under a single leadership umbrella, underscoring its intensified focus on innovation and digital transformation.
Amit Kapur at the Helm
Amit Kapur, a seasoned TCS leader with over 26 years at the company, will take charge as Chief AI and Services Transformation Officer, effective September 1, 2025. Kapur currently heads TCS’s UK & Ireland operations—its second-largest region—and will now report directly to COO Aarthi Subramanian.
Why This Matters
This move marks TCS as the first Indian IT firm to establish a standalone business unit dedicated exclusively to AI and services transformation—a strategy that follows a similar step taken by U.S. rival Accenture.
In internal communications, TCS has outlined the unit’s mandate: bringing together all existing AI, data, and related capabilities; strengthening engagement across horizontal service lines and industry verticals; and fast-tracking client-level innovation. This includes reimagining service propositions, deepening AI domain expertise, building broader partnership ecosystems, and harnessing its global Pace Ports network to deliver real-world AI experiences closer to customers.
A Time of Intense Industry Disruption
The launch comes amid sweeping changes within TCS and the broader IT outsourcing industry. Earlier this summer, TCS announced plans to cut around 12,000 jobs—about 2% of its workforce—citing skill mismatches as part of its pivot toward a more agile, AI-enabled business model. Industry analysts view the layoffs as emblematic of a larger shift, where AI is rapidly transforming traditional roles and reshaping the talent landscape.
TCS Chairman N. Chandrasekaran has also indicated that AI agents will increasingly collaborate alongside human teams, reinforcing the company’s commitment to integrating artificial intelligence deeply into its work processes.