Paytm has announced that it will start delivering physical gold to its digital gold customers again from mid‑April. The service had been paused since August 2025, but will now return just in time for Akshaya Tritiya, a popular occasion for buying gold in India.
During the pause, investors could still buy and sell digital gold on Paytm, but they could not receive actual gold coins or bars. The company says the break was needed to upgrade its technology and delivery system, making it easier for customers across the country to get their gold.
When the service resumes, customers in more than 12,000 pin codes will be able to order physical gold. Paytm says that while delivery was paused, all other digital gold options like buying, selling, or cashing out remained available.
Digital gold has become popular because people can buy even tiny amounts, sometimes as low as Re 1, using easy payment options like UPI. In January 2026 alone, digital gold transactions in India reached ₹3,926 crore, with 219 million purchases recorded.
With digital gold on Paytm, the gold you buy is stored in secure vaults managed by partners like MMTC‑PAMP. Audits make sure the digital gold you own matches the actual gold stored safely.
Paytm isn’t the only platform offering digital gold. Others like PhonePe, Google Pay, and Jar also provide similar services, including the option to get physical gold. Delivery charges, GST, and minimum purchase amounts may differ across platforms.
By restarting physical delivery, Paytm aims to strengthen trust in its digital gold service and make it easier for customers to access real gold whenever they want.
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