Indian fintech company Razorpay has introduced Agent Studio, a new artificial intelligence (AI) platform designed to help businesses automate payment-related operations and financial workflows. The announcement was made at the company’s annual event, FTX 2026.
Agent Studio enables businesses to create and deploy autonomous AI agents that can manage different payment and finance tasks with minimal human involvement. The platform is built using technology from Anthropic and its Claude AI system, allowing the agents to analyse transactions, detect issues, and carry out actions automatically.
According to Razorpay, the AI agents can perform several operational tasks such as monitoring payments, resolving disputes, recovering failed subscription payments, and analysing transaction trends. They can also help businesses manage abandoned carts, forecast cash flow, and identify irregularities in payment activity.
The platform works as a modular system where companies can either use pre-built agents provided by Razorpay or customise their own agents based on specific operational requirements. These AI agents can also integrate with external business tools and internal enterprise systems, enabling them to execute tasks automatically once certain conditions are met.
Alongside Agent Studio, Razorpay also introduced an Agentic Experience Platform, which allows users to manage payment processes through natural language commands. Instead of navigating complex dashboards, teams can simply describe a task, and the system generates an AI agent capable of completing it.
Razorpay said the new platform is aimed at transforming traditional payment infrastructure into a more intelligent and automated system powered by AI agents. By reducing manual intervention in payment operations, the company expects businesses to improve efficiency and respond faster to financial issues.
Founded in 2014 and headquartered in Bengaluru, Razorpay provides payment and financial solutions to businesses across India. With the launch of Agent Studio, the company aims to expand its role from a payment processor to a provider of AI-driven financial infrastructure.
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