In 2025, India’s Global Capability Centres (GCCs) reduced around 6,000 jobs due to global economic pressures, restructuring, and efficiency drives.
Major cuts came from Technicolor (~3,000 jobs) and others including Ford’s AUMOVIO and Fidelity. Despite this, the sector continued to grow, with 101 new GCCs launched and net employment rising by 135,000–150,000, reflecting strong demand for tech, AI, and cloud talent.
Experts say the layoffs indicate a shift toward high-value roles rather than a sector slowdown, highlighting transformation within India’s GCC ecosystem.