Amazon is preparing to eliminate up to 15 percent of its human resources workforce as part of a broader restructuring focused on artificial intelligence and operational efficiency, according to multiple reports citing internal company sources.
The layoffs will primarily affect the company’s People eXperience and Technology (PXT) division, which oversees human resources, recruiting, and related support systems. The PXT unit employs more than 10,000 people globally.
As of mid-October, Amazon has not issued an official statement confirming the layoffs, and the exact number of affected employees or the timing of the reductions remains unclear.
The move comes as Amazon intensifies its investment in AI, automation, and cloud infrastructure.
Earlier this year, CEO Andy Jassy told employees that AI-driven productivity improvements would likely reduce the need for certain corporate and administrative roles over time.
Sources familiar with the matter indicated that the HR department is among the most heavily impacted divisions in this round of restructuring, though additional roles in Amazon’s consumer and operations teams could also be affected.
This development follows a series of workforce reductions at Amazon over the past two years. The company has already implemented job cuts across multiple units, including its consumer devices business, its Books division, and Amazon Web Services (AWS).
The ongoing changes are part of a multi-year cost optimization effort aimed at improving efficiency and maintaining profitability amid slowing revenue growth in some business segments.
Earlier in 2025, reports suggested that Amazon was considering eliminating around 14,000 managerial roles—roughly 13 percent of its management workforce—as part of a company-wide “flattening” initiative intended to streamline decision-making and reduce layers of bureaucracy.
While Amazon later clarified that the final number of job cuts would likely be lower than initially reported, the company confirmed that restructuring efforts were ongoing across corporate functions.
Within the company, reactions to the AI-driven workforce reshaping have been mixed.
Some employees have expressed concern about potential overreliance on automation and the long-term impact on job stability, while leadership has emphasized the need to adapt to technological change to remain competitive.
Amazon continues to invest heavily in artificial intelligence capabilities and related infrastructure.
Capital expenditures for AI and data center expansion are expected to reach tens of billions of dollars in 2025, underscoring the company’s commitment to integrating machine learning and automation into core business operations.
As of now, Amazon has not provided a detailed timeline or region-specific breakdown for the HR layoffs, but sources expect the reductions to occur in phases over the coming months.
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